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FREE SHIPPING FROM 19€!!!

Shipping

🇩🇪 Germany

📦 Parcel shipping:

  • delivery time: 1-2 days
  • Shipping costs: from 0.00 -18.99€ the shipping costs are: 3.99€
  • Delivery is free for orders over €19

🚚 Digital Pianos:

  • Freight forwarding delivery to the curb - by making an appointment by telephone
  • Delivery time: 3-7 days
  • Shipping costs: Free
  • Optional premium delivery to the apartment with assembly for €159.00 - by making an appointment by telephone (you can choose at the checkout)

💪 Pianos / grand pianos / hybrid pianos:

  • Free premium piano / grand piano delivery to your apartment - with an appointment by phone
  • Delivery time: 3-14 days
  • Shipping costs: Free

🇨🇭 Switzerland / 🇱🇮 Liechtenstein

Duty-free shipping directly from Switzerland - you don't have to worry about anything

📦 Parcel shipping:

  • delivery time: 1-2 days
  • Shipping costs: from 0.00 -19.99 CHF the shipping costs are: 4.00 CHF
  • From a purchase value of 20.00 CHF, delivery is free

🚚 Digital Pianos:

  • Freight forwarding delivery to the curb - by making an appointment by telephone
  • Delivery time: 3-7 days
  • Shipping costs: Free
  • Optional premium delivery to the apartment with assembly for 199.00 CHF - by making an appointment by telephone (you can choose at the checkout)

💪 Upright pianos / grand pianos / hybrid pianos:

  • Free premium piano / grand piano delivery to your apartment - with an appointment by phone
  • Delivery time: 3-14 days
  • Shipping costs: Free

🇪🇺 Rest of Europe

📦 Parcel shipping:

  • Delivery time: 2-3 days
  • Shipping costs: €6.90

🚚 Digital Pianos:

  • Freight forwarding delivery to the curb  - by making an appointment by telephone
  • Delivery time: 3-7 days
  • Shipping costs: €49.00

💪 Pianos / grand pianos / hybrid pianos:

  • Premium piano / grand piano delivery to your apartment - with an appointment by telephone
  • Delivery time: 3-14 days
  • Shipping costs: €99.00

Frequently asked questions

shipping

Which countries do you deliver to?

  • Germany
  • Switzerland
  • Liechtenstein
  • Netherlands
  • Austria
  • France
  • Denmark
  • Finland

If your country is not listed, please feel free to contact us.

Are there customs fees for deliveries to Switzerland?

No! We clear customs for you, cover all customs fees and ship the goods directly from Switzerland

Are pianos delivered to the apartment?

Yes, pianos are delivered directly to your home to your favorite place by a piano shipping company.

product

Can I return a product?

Yes! You have a 14-day right of return on all online purchases from Musik-Ebert

Do the products have a guarantee?

Yes! There is a 2-year guarantee on all products. If a manufacturer offers a longer guarantee, the longer guarantee naturally applies.

Return

When will I receive my refund if I return a product?

You will receive your refund as soon as we receive your product back. (It may take 1-2 days for the refund to show on your account)

Is there a money back guarantee?

YES! We grant you as a consumer (according to § 13 BGB) a 14-day right of withdrawal with a money-back guarantee on all items that you buy from Musik-Ebert.de - no ifs or buts.