Welcome

FREE SHIPPING FROM 19€!!!

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Responsible:

Music-Ebert GmbH

Hussenstr. 47
D-78462 Constance

Germany

Authorized Managing Director: Peter Muck, Christiane Muck


Contact:
Phone: +49 7531 13600
Fax: +49 7531 136070
Email: info@musik-ebert.de

Register entry
registration in the commercial register
Register court: Freiburg District Court
Registration number: HRB-380737


Tax ID
VAT identification number according to § 27a UStG:
DE 231453032

Person responsible for content: Peter Muck (address see above)

Frequently asked questions

shipping

Which countries do you deliver to?

  • Germany
  • Switzerland
  • Liechtenstein
  • Netherlands
  • Austria
  • France
  • Denmark
  • Finland

If your country is not listed, please feel free to contact us.

Are there customs fees for deliveries to Switzerland?

No! We clear customs for you, cover all customs fees and ship the goods directly from Switzerland

Are pianos delivered to the apartment?

Yes, pianos are delivered directly to your home to your favorite place by a piano shipping company.

product

Can I return a product?

Yes! You have a 14-day right of return on all online purchases from Musik-Ebert

Do the products have a guarantee?

Yes! There is a 2-year guarantee on all products. If a manufacturer offers a longer guarantee, the longer guarantee naturally applies.

Return

When will I receive my refund if I return a product?

You will receive your refund as soon as we receive your product back. (It may take 1-2 days for the refund to show on your account)

Is there a money back guarantee?

YES! We grant you as a consumer (according to § 13 BGB) a 14-day right of withdrawal with a money-back guarantee on all items that you buy from Musik-Ebert.de - no ifs or buts.