No problem! As a consumer (according to § 13 BGB), we grant you a 14-day right of withdrawal for all items that you buy online from Musik-Ebert - no ifs and buts.
The only exceptions are goods that have been manufactured to customer specifications (e.g. custom cases), consumable items or products that are not available for hygienic reasons (e.g. reeds for woodwind instruments you have already used) or for licensing reasons (e.g. software you have registered). can be withdrawn.
Please make sure that the goods are returned to us in the original packaging, with all the accessories supplied and without any signs of use!
Of course, we will continue to be happy to receive your return requests by e-mail.